Can I be assured of player safety at Spinz?

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We take the issue of player safety and security extremely seriously.

Our expert teams are continuously reviewing procedures and policies to make Spinz Casino a safe place to play for all.

The following details some of the ways we ensure player safety:

• Randomization: Random Number Generators (RNG) are incorporated into every video slot to guarantee absolute randomness from one spin to the next.

• The Latest Payment Technologies: We employ the same robust payment technology adopted by major financial institutions to ensure every payment you make is secure.

• Alert Payments Team: Our Payments Team is trained to be alert to suspicious or risky behaviour. If any suspicious activity is detected, it will be flagged for review, which may result in temporary blockages placed on a player account until the matter is investigated in full.

• Strict Regulation: As a licensee of the Alcohol and Gaming Commission of Ontario (AGCO), Spinz is bound by some of the strictest regulations of the entire global iGaming industry to safeguard player welfare and safety. The AGCO is considered one of the world’s most comprehensive regulatory bodies, and this means you may be subject to ongoing regulatory changes. Whenever this has a material impact on you or your gameplay, we will inform you accordingly.

• Responsible Gaming: Responsible Gaming is another area of utmost importance at Spinz - so much so that we’ve introduced various Limits enabling you to manage your gaming behaviour.

  Additionally, we advise you to consult the following resources concerning Responsible Gaming:

  • Responsible Gaming Page: This resource offers advice on avoiding problem gambling, and also provides a gambling risk self-assessment test.
  • Account Limits: Your account Limits can all be configured via the ‘My Account’ area to help you keep control of your gaming.